Zynga: I was playing earlier today and someone bet...
A Zynga customer review by GetHuman user ~Eric's Muscle Cars from November 21st, 2017
Background on ~Eric's Muscle Cars's case
GetHuman: ~Eric's Muscle Cars - can you tell our other Zynga customers when your case took place?
~Eric's Muscle Cars: Yes. It was afternoon, on November 14th.
GetHuman: Did you reach out to Zynga, and if so, how?
GetHuman: And which of these common Zynga customer issues best describes the reason you wanted to talk to them?
(Shows ~Eric's Muscle Cars a list of common Zynga problems)
~Eric's Muscle Cars: "Report a problem" was why I was trying to call.
~Eric's Muscle Cars's review of Zynga customer service
GetHuman: So how would you sum up your experience for GetHuman's Zynga customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Eric's Muscle Cars: I was playing earlier today and someone bet *** million dollars in chips and lost to me and started getting mouthy and sent donkeys and babies etc.**When I said something in return I guess he complained and now I have had several million chips taken from my account by zynga. I want my chips returned or his removed as well since it as him that started the problem.
GetHuman: Let's quantify your experience contacting Zynga. On a scale of 1 to 5, how easy is it go get help on a Zynga problem?
~Eric's Muscle Cars: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Eric's Muscle Cars: I'd give them a one out of five on communication.
GetHuman: And what about Zynga's ability to quickly and effectively address your problem?
~Eric's Muscle Cars: For that I would say five out of five.
GetHuman: And finally- any advice for other Zynga customers?
~Eric's Muscle Cars: Call them early in the day or late. Don't forget any personal or account information you might need for Zynga to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Eric's Muscle Cars taken from his Zynga customer service problem that occurred on November 14th, 2017.