Zynga: had chat lot it was drop spent money coins gone...
A Zynga customer review by GetHuman user ~ashley brackettt from November 6th, 2017
Background on ~ashley brackettt's case
GetHuman: ~ashley brackettt - can you tell our other Zynga customers when your case took place?
~ashley brackettt: Yeah. It was late at night, on November 1st.
GetHuman: Did you reach out to Zynga, and if so, how?
GetHuman: And which of these common Zynga customer issues best describes the reason you wanted to talk to them?
(Shows ~ashley brackettt a list of common Zynga problems)
~ashley brackettt: "Missing Item" was why I was trying to call.
~ashley brackettt's review of Zynga customer service
GetHuman: So how would you sum up your experience for GetHuman's Zynga customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ashley brackettt: had chat lot it was drop spent money coins gone waiting to play so you can see proplem seem like no help had ** coins spent** dollars got ** total ** spent * in zoo build early only got ** coins now were did the other ** go plz fix
GetHuman: Let's quantify your experience contacting Zynga. On a scale of 1 to 5, how easy is it go get help on a Zynga problem?
~ashley brackettt: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ashley brackettt: I'd give them a five out of five on communication.
GetHuman: And what about Zynga's ability to quickly and effectively address your problem?
~ashley brackettt: For that I would say one out of five.
GetHuman: And finally- any advice for other Zynga customers?
~ashley brackettt: Call them early in the day or late. Don't forget any personal or account information you might need for Zynga to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ashley brackettt taken from his Zynga customer service problem that occurred on November 1st, 2017.