i have tryed to get on to zynga poker and it wo...
A Zynga customer review by GetHuman user ~rosie sparkles from November 7th, 2017
Background on ~rosie sparkles's case
GetHuman: ~rosie sparkles - can you tell our other Zynga customers when your case took place?
~rosie sparkles: Yes. It was morning, on November 4th.
GetHuman: Did you reach out to Zynga, and if so, how?
GetHuman: And which of these common Zynga customer issues best describes the reason you wanted to talk to them?
(Shows ~rosie sparkles a list of common Zynga problems)
~rosie sparkles: "Update account information" was why I was trying to call.
~rosie sparkles's review of Zynga customer service
GetHuman: So how would you sum up your experience for GetHuman's Zynga customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~rosie sparkles: i have tryed to get on to zynga poker and it wont load when are you going to fix the page so it will load
GetHuman: Let's quantify your experience contacting Zynga. On a scale of 1 to 5, how easy is it go get help on a Zynga problem?
~rosie sparkles: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~rosie sparkles: I'd give them a two out of five on communication.
GetHuman: And what about Zynga's ability to quickly and effectively address your problem?
~rosie sparkles: For that I would say three out of five.
GetHuman: And finally- any advice for other Zynga customers?
~rosie sparkles: Call them early in the day or late. Don't forget any personal or account information you might need for Zynga to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~rosie sparkles taken from his Zynga customer service problem that occurred on November 4th, 2017.