Zynga: i tryed to explan that iv been haveing problems...
A Zynga customer review by GetHuman user ~gary holt from November 13th, 2017
Background on ~gary holt's case
GetHuman: ~gary holt - can you tell our other Zynga customers when your case took place?
~gary holt: Sure. It was evening, on November 4th.
GetHuman: Did you reach out to Zynga, and if so, how?
GetHuman: And which of these common Zynga customer issues best describes the reason you wanted to talk to them?
(Shows ~gary holt a list of common Zynga problems)
~gary holt: "Technical support" was why I was trying to call.
~gary holt's review of Zynga customer service
GetHuman: So how would you sum up your experience for GetHuman's Zynga customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~gary holt: i tryed to explan that iv been haveing problems with the game im playing its yardseal ht iv lost over ** grand * pices of land wich costed ** k i can asseble stuf but cant put it out so i cant get my qust doon iv alos lost like * goold in stuf that i put out tha i bilt with people and by my self in stuf i got from qust try to call got a attud from the guy i talk to sent emil still no respons my name is gary holt like to get tise fik alose lost a lot of engey in my spokey fence*ty for your time
GetHuman: Let's quantify your experience contacting Zynga. On a scale of 1 to 5, how easy is it go get help on a Zynga problem?
~gary holt: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~gary holt: I'd give them a five out of five on communication.
GetHuman: And what about Zynga's ability to quickly and effectively address your problem?
~gary holt: For that I would say two out of five.
GetHuman: And finally- any advice for other Zynga customers?
~gary holt: Call them early in the day or late. Don't forget any personal or account information you might need for Zynga to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~gary holt taken from his Zynga customer service problem that occurred on November 4th, 2017.