A.C. Moore Arts & Crafts: no one answers the phone

A A.C. Moore Arts & Crafts customer review by GetHuman user ~evelyn from November 18th, 2017

Background on ~evelyn's case

GetHuman: ~evelyn - can you tell our other A.C. Moore Arts & Crafts customers when your case took place?
~evelyn: Yup. It was morning, on November 10th.
GetHuman: Did you reach out to A.C. Moore Arts & Crafts, and if so, how?
~evelyn: I used the 888-226-6673 number I found for on the GetHuman A.C. Moore Arts & Crafts customer phone number page I was on: A.C. Moore Arts & Crafts Customer Service Phone Number
GetHuman: And which of these common A.C. Moore Arts & Crafts customer issues best describes the reason you wanted to talk to them?
(Shows ~evelyn a list of common A.C. Moore Arts & Crafts problems)
~evelyn: "Overcharge/Strange charge" was why I was trying to call.

~evelyn's review of A.C. Moore Arts & Crafts customer service

GetHuman: So how would you sum up your experience for GetHuman's A.C. Moore Arts & Crafts customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~evelyn: no one answers the phone
GetHuman: Let's quantify your experience contacting A.C. Moore Arts & Crafts. On a scale of 1 to 5, how easy is it go get help on a A.C. Moore Arts & Crafts problem?
~evelyn: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~evelyn: I'd give them a three out of five on communication.
GetHuman: And what about A.C. Moore Arts & Crafts's ability to quickly and effectively address your problem?
~evelyn: For that I would say two out of five.
GetHuman: And finally- any advice for other A.C. Moore Arts & Crafts customers?
~evelyn: Call them early in the day or late. Don't forget any personal or account information you might need for A.C. Moore Arts & Crafts to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~evelyn taken from his A.C. Moore Arts & Crafts customer service problem that occurred on November 10th, 2017.

A.C. Moore Arts & Crafts

3.00 of 5 stars | 7 reviews

~evelyn's A.C. Moore Arts & Crafts Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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