AIG: i need to know if the following person is one o...

A AIG customer review by GetHuman user ~reggie from November 11th, 2017

Background on ~reggie's case

GetHuman: ~reggie - can you tell our other AIG customers when your case took place?
~reggie: Yes I can. It was middle of the night, on November 10th.
GetHuman: Did you reach out to AIG, and if so, how?
~reggie: I used the 212-770-7000 number I found for on the GetHuman AIG customer phone number page I was on: AIG Customer Service Phone Number
GetHuman: And which of these common AIG customer issues best describes the reason you wanted to talk to them?
(Shows ~reggie a list of common AIG problems)
~reggie: "Get insurance" was why I was trying to call.

~reggie's review of AIG customer service

GetHuman: So how would you sum up your experience for GetHuman's AIG customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~reggie: i need to know if the following person is one of your agents please. name is Moyo Limakatso and also are your link with Reliance Finance LTD in South Africa.My email address is *****@***.com
GetHuman: Let's quantify your experience contacting AIG. On a scale of 1 to 5, how easy is it go get help on a AIG problem?
~reggie: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~reggie: I'd give them a five out of five on communication.
GetHuman: And what about AIG's ability to quickly and effectively address your problem?
~reggie: For that I would say five out of five.
GetHuman: And finally- any advice for other AIG customers?
~reggie: Call them early in the day or late. Don't forget any personal or account information you might need for AIG to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~reggie taken from his AIG customer service problem that occurred on November 10th, 2017.

AIG

4.50 of 5 stars | 16 reviews

~reggie's AIG Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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