AOL: weith ** minut after tel me to go http i em fr...
A AOL customer review by GetHuman user ~gilberto petrucci from November 24th, 2017
Background on ~gilberto petrucci's case
GetHuman: ~gilberto petrucci - can you tell our other AOL customers when your case took place?
~gilberto petrucci: Yup. It was evening, on November 18th.
GetHuman: Did you reach out to AOL, and if so, how?
GetHuman: And which of these common AOL customer issues best describes the reason you wanted to talk to them?
(Shows ~gilberto petrucci a list of common AOL problems)
~gilberto petrucci: "Cancel service" was why I was trying to call.
~gilberto petrucci's review of AOL customer service
GetHuman: So how would you sum up your experience for GetHuman's AOL customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~gilberto petrucci: weith ** minut after tel me to go http i em from **** aol coustumer and i never see thes-*TO DAY SE GO I TRY TO AVE DIFFERENT SERVICE AND CAME WITH POP UP TELME I WANT TO CHEK THE COMPUTER BUT BECOSE I EM IN LINE CANT. I CLOSE NATHING HAPPEN NEX I CLOSE ALL MY WORK AND NATHIN APPEN I CALL MY BENEFIT NO WORK BE IN CHAT WEITH ** MINUT I THIN AOL START LUSE THE GRIP AND MEBI TO CLOSE MY ACCOUNT OK IS ALSO THE AOL IN * DAYS ASK ME TO CHANGE PASSAPORT * TIME ALSO THE NUMBER E GIVE TO ME now or repaire my computer or i stop my account i em ** year old and i em disable the computer is all for me thank you gilbert petrucci *****@***.com
GetHuman: Let's quantify your experience contacting AOL. On a scale of 1 to 5, how easy is it go get help on a AOL problem?
~gilberto petrucci: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~gilberto petrucci: I'd give them a two out of five on communication.
GetHuman: And what about AOL's ability to quickly and effectively address your problem?
~gilberto petrucci: For that I would say one out of five.
GetHuman: And finally- any advice for other AOL customers?
~gilberto petrucci: Call them early in the day or late. Don't forget any personal or account information you might need for AOL to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~gilberto petrucci taken from his AOL customer service problem that occurred on November 18th, 2017.