AT&T - California: Busy,right now.Woman named yolanda,gave i.d...
A AT&T - California customer review by GetHuman user ~jroadrunner from November 23rd, 2017
Background on ~jroadrunner's case
GetHuman: ~jroadrunner - can you tell our other AT&T - California customers when your case took place?
~jroadrunner: Yes. It was evening, on November 21st.
GetHuman: Did you reach out to AT&T - California, and if so, how?
GetHuman: And which of these common AT&T - California customer issues best describes the reason you wanted to talk to them?
(Shows ~jroadrunner a list of common AT&T - California problems)
~jroadrunner: "Service problem" was why I was trying to call.
~jroadrunner's review of AT&T - California customer service
GetHuman: So how would you sum up your experience for GetHuman's AT&T - California customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jroadrunner: Busy,right now.Woman named yolanda,gave i.d. *,which i didn't write down,and said billing would call back.
GetHuman: Let's quantify your experience contacting AT&T - California. On a scale of 1 to 5, how easy is it go get help on a AT&T - California problem?
~jroadrunner: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jroadrunner: I'd give them a four out of five on communication.
GetHuman: And what about AT&T - California's ability to quickly and effectively address your problem?
~jroadrunner: For that I would say five out of five.
GetHuman: And finally- any advice for other AT&T - California customers?
~jroadrunner: Call them early in the day or late. Don't forget any personal or account information you might need for AT&T - California to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jroadrunner taken from his AT&T - California customer service problem that occurred on November 21st, 2017.