AT&T Legacy Accounts Repair: I dialed every number listed and could not get...

A AT&T Legacy Accounts Repair customer review by GetHuman user GetHuman-104754 from November 17th, 2017

Background on GetHuman-104754's case

GetHuman: GetHuman-104754 - can you tell our other AT&T Legacy Accounts Repair customers when your case took place?
GetHuman-104754: Yes. It was afternoon, on November 11th.
GetHuman: Did you reach out to AT&T Legacy Accounts Repair, and if so, how?
GetHuman-104754: I used the 800-824-8039 number I found for on the GetHuman AT&T Legacy Accounts Repair customer phone number page I was on: AT&T Legacy Accounts Repair Customer Service Phone Number
GetHuman: And which of these common AT&T Legacy Accounts Repair customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-104754 a list of common AT&T Legacy Accounts Repair problems)
GetHuman-104754: "Lower my bill" was why I was trying to call.

GetHuman-104754's review of AT&T Legacy Accounts Repair customer service

GetHuman: So how would you sum up your experience for GetHuman's AT&T Legacy Accounts Repair customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-104754: I dialed every number listed and could not get any help. My phone is used to report medical data for a heart patient. We cannot even dial *** to get medical help. You do not have any trouble collecting the phone bill why can't you serve the lines. After * repair calls, I think the phone should be properly working.
GetHuman: Let's quantify your experience contacting AT&T Legacy Accounts Repair. On a scale of 1 to 5, how easy is it go get help on a AT&T Legacy Accounts Repair problem?
GetHuman-104754: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-104754: I'd give them a three out of five on communication.
GetHuman: And what about AT&T Legacy Accounts Repair's ability to quickly and effectively address your problem?
GetHuman-104754: For that I would say one out of five.
GetHuman: And finally- any advice for other AT&T Legacy Accounts Repair customers?
GetHuman-104754: Call them early in the day or late. Don't forget any personal or account information you might need for AT&T Legacy Accounts Repair to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-104754 taken from his AT&T Legacy Accounts Repair customer service problem that occurred on November 11th, 2017.

AT&T Legacy Accounts Repair

1.00 of 5 stars | 4 reviews

GetHuman-104754's AT&T Legacy Accounts Repair Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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