AT&T: MR MCKENNA IS DEAD AND HE IS REST IN PACE HE GO...
A AT&T customer review by GetHuman user ~bloodboss from November 17th, 2017
Background on ~bloodboss's case
GetHuman: ~bloodboss - can you tell our other AT&T customers when your case took place?
~bloodboss: Yes I can. It was late at night, on November 8th.
GetHuman: Did you reach out to AT&T, and if so, how?
GetHuman: And which of these common AT&T customer issues best describes the reason you wanted to talk to them?
(Shows ~bloodboss a list of common AT&T problems)
~bloodboss: "Device Support" was why I was trying to call.
~bloodboss's review of AT&T customer service
GetHuman: So how would you sum up your experience for GetHuman's AT&T customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~bloodboss: MR MCKENNA IS DEAD AND HE IS REST IN PACE HE GOT NO FOOD , NO MONEY *AND NO JOB HE PAID U $**.** IT TOOK * FULL MONTH TO TAKE MONEY AT TIME HE FOOD U A DAY *SO I'M BOSS U CAN'T FIND ME OR HIM APT**** IS OUT SO IF I SEE A OTHER BILL. I NEED BOSS *.***.***.**
GetHuman: Let's quantify your experience contacting AT&T. On a scale of 1 to 5, how easy is it go get help on a AT&T problem?
~bloodboss: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~bloodboss: I'd give them a five out of five on communication.
GetHuman: And what about AT&T's ability to quickly and effectively address your problem?
~bloodboss: For that I would say one out of five.
GetHuman: And finally- any advice for other AT&T customers?
~bloodboss: Call them early in the day or late. Don't forget any personal or account information you might need for AT&T to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~bloodboss taken from his AT&T customer service problem that occurred on November 8th, 2017.