Acitydiscount.com: Horrible customer service. purchased a cooler t...
A Acitydiscount.com customer review by GetHuman user ~ptreesteaks from November 23rd, 2017
Background on ~ptreesteaks's case
GetHuman: ~ptreesteaks - can you tell our other Acitydiscount.com customers when your case took place?
~ptreesteaks: Yeah. It was morning, on November 21st.
GetHuman: Did you reach out to Acitydiscount.com, and if so, how?
GetHuman: And which of these common Acitydiscount.com customer issues best describes the reason you wanted to talk to them?
(Shows ~ptreesteaks a list of common Acitydiscount.com problems)
~ptreesteaks: "Cancel order" was why I was trying to call.
~ptreesteaks's review of Acitydiscount.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Acitydiscount.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ptreesteaks: Horrible customer service. purchased a cooler that was supposed to be in working condition. they had no interest in making it right. they were very deceptive and unethical in their business practices. Has been one of the worst ordeals I have ever experienced. Beware. Do not do business with this company
GetHuman: Let's quantify your experience contacting Acitydiscount.com. On a scale of 1 to 5, how easy is it go get help on a Acitydiscount.com problem?
~ptreesteaks: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ptreesteaks: I'd give them a three out of five on communication.
GetHuman: And what about Acitydiscount.com's ability to quickly and effectively address your problem?
~ptreesteaks: For that I would say two out of five.
GetHuman: And finally- any advice for other Acitydiscount.com customers?
~ptreesteaks: Call them early in the day or late. Don't forget any personal or account information you might need for Acitydiscount.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ptreesteaks taken from his Acitydiscount.com customer service problem that occurred on November 21st, 2017.