Adidas: Ordered * full Real Madrid strips,paid for Wedn...
A Adidas customer review by GetHuman user ~Balwinder Gill from November 22nd, 2017
Background on ~Balwinder Gill's case
GetHuman: ~Balwinder Gill - can you tell our other Adidas customers when your case took place?
~Balwinder Gill: Yeah. It was evening, on November 17th.
GetHuman: Did you reach out to Adidas, and if so, how?
GetHuman: And which of these common Adidas customer issues best describes the reason you wanted to talk to them?
(Shows ~Balwinder Gill a list of common Adidas problems)
~Balwinder Gill: "Overcharge/Strange charge" was why I was trying to call.
~Balwinder Gill's review of Adidas customer service
GetHuman: So how would you sum up your experience for GetHuman's Adidas customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Balwinder Gill: Ordered * full Real Madrid strips,paid for Wednesday the *th July .....still waiting for shipment details (**th July ).phoned customers services * times so far who don't have a clue why my order hasn't been sent out yet!!!!*Come on Adidas don't make promises you can't keep.*...DELIVERY TIME IS SUPPOSE TO BE *-* DAYS??
GetHuman: Let's quantify your experience contacting Adidas. On a scale of 1 to 5, how easy is it go get help on a Adidas problem?
~Balwinder Gill: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Balwinder Gill: I'd give them a one out of five on communication.
GetHuman: And what about Adidas's ability to quickly and effectively address your problem?
~Balwinder Gill: For that I would say two out of five.
GetHuman: And finally- any advice for other Adidas customers?
~Balwinder Gill: Call them early in the day or late. Don't forget any personal or account information you might need for Adidas to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Balwinder Gill taken from his Adidas customer service problem that occurred on November 17th, 2017.