Adidas: I would like to suggest bigger pockets in their...
A Adidas customer review by GetHuman user GetHuman-reedsc from November 30th, 2017
Background on GetHuman-reedsc's case
GetHuman: GetHuman-reedsc - can you tell our other Adidas customers when your case took place?
GetHuman-reedsc: Yes I can. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to Adidas, and if so, how?
GetHuman: And which of these common Adidas customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-reedsc a list of common Adidas problems)
GetHuman-reedsc: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-reedsc's review of Adidas customer service
GetHuman: So how would you sum up your experience for GetHuman's Adidas customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-reedsc: I would like to suggest bigger pockets in their shorts
GetHuman: Can you tell the rest of us a bit more from what happened on 11/22/17?
GetHuman-reedsc: I've broken my phone twice because I was running with Adidas shorts on and the phone just falls out.
GetHuman: Let's quantify your experience contacting Adidas. On a scale of 1 to 5, how easy is it go get help on a Adidas problem?
GetHuman-reedsc: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-reedsc: I'd give them a one out of five on communication.
GetHuman: And what about Adidas's ability to quickly and effectively address your problem?
GetHuman-reedsc: For that I would say three out of five.
GetHuman: And finally- any advice for other Adidas customers?
GetHuman-reedsc: Call them early in the day or late. Don't forget any personal or account information you might need for Adidas to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-reedsc taken from his Adidas customer service problem that occurred on November 22nd, 2017.