Advance Auto Parts: do not go to advance auto part in upper darby h...
A Advance Auto Parts customer review by GetHuman user ~bert cooper from November 18th, 2017
Background on ~bert cooper's case
GetHuman: ~bert cooper - can you tell our other Advance Auto Parts customers when your case took place?
~bert cooper: Sure. It was evening, on November 16th.
GetHuman: Did you reach out to Advance Auto Parts, and if so, how?
GetHuman: And which of these common Advance Auto Parts customer issues best describes the reason you wanted to talk to them?
(Shows ~bert cooper a list of common Advance Auto Parts problems)
~bert cooper: "None of those really matches why I wanted to call Advance Auto Parts that day." was why I was trying to call.
~bert cooper's review of Advance Auto Parts customer service
GetHuman: So how would you sum up your experience for GetHuman's Advance Auto Parts customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~bert cooper: do not go to advance auto part in upper darby horrible they have kids running it store manager and assistant manager have some type of love affair going on and i think his is jermaine he bullys customers so they wont come back sales associates are clueless only good worker i see is mr. edeny the store number is **** address is **** market st upper darby pa ***** "STAY AWAY PLEASE RUN FAR AS YOU CAN RUN TAKE YOUR AUTO SHOPPING ELSEWHERE"
GetHuman: Let's quantify your experience contacting Advance Auto Parts. On a scale of 1 to 5, how easy is it go get help on a Advance Auto Parts problem?
~bert cooper: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~bert cooper: I'd give them a four out of five on communication.
GetHuman: And what about Advance Auto Parts's ability to quickly and effectively address your problem?
~bert cooper: For that I would say three out of five.
GetHuman: And finally- any advice for other Advance Auto Parts customers?
~bert cooper: Call them early in the day or late. Don't forget any personal or account information you might need for Advance Auto Parts to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~bert cooper taken from his Advance Auto Parts customer service problem that occurred on November 16th, 2017.