Advanced Disposal: Calling and calling... no answer. I was charged...
A Advanced Disposal customer review by GetHuman user GetHuman-366986 from November 21st, 2017
Background on GetHuman-366986's case
GetHuman: GetHuman-366986 - can you tell our other Advanced Disposal customers when your case took place?
GetHuman-366986: Sure. It was morning, on November 20th.
GetHuman: Did you reach out to Advanced Disposal, and if so, how?
GetHuman: And which of these common Advanced Disposal customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-366986 a list of common Advanced Disposal problems)
GetHuman-366986: "Replacement Part" was why I was trying to call.
GetHuman-366986's review of Advanced Disposal customer service
GetHuman: So how would you sum up your experience for GetHuman's Advanced Disposal customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-366986: Calling and calling... no answer. I was charged a $** fee.....my account was screwed up because a representative told me the wrong due dates for my account and now it's all screwed up. Thanks a lot. It's time to have personal that know their job and explain things right the first time so I don't have the due dates wrong.....money, money. Ya.
GetHuman: Let's quantify your experience contacting Advanced Disposal. On a scale of 1 to 5, how easy is it go get help on a Advanced Disposal problem?
GetHuman-366986: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-366986: I'd give them a two out of five on communication.
GetHuman: And what about Advanced Disposal's ability to quickly and effectively address your problem?
GetHuman-366986: For that I would say three out of five.
GetHuman: And finally- any advice for other Advanced Disposal customers?
GetHuman-366986: Call them early in the day or late. Don't forget any personal or account information you might need for Advanced Disposal to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-366986 taken from his Advanced Disposal customer service problem that occurred on November 20th, 2017.