AirTran Airlines: Great tip, the first few times you press zero i...
A AirTran Airlines customer review by GetHuman user ~30 state traveler from November 5th, 2017
Background on ~30 state traveler's case
GetHuman: ~30 state traveler - can you tell our other AirTran Airlines customers when your case took place?
~30 state traveler: Yeah. It was middle of the night, on October 30th.
GetHuman: Did you reach out to AirTran Airlines, and if so, how?
GetHuman: And which of these common AirTran Airlines customer issues best describes the reason you wanted to talk to them?
(Shows ~30 state traveler a list of common AirTran Airlines problems)
~30 state traveler: "Make a booking" was why I was trying to call.
~30 state traveler's review of AirTran Airlines customer service
GetHuman: So how would you sum up your experience for GetHuman's AirTran Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~30 state traveler: Great tip, the first few times you press zero it says it does not understand then, bingo it finally puts you through
GetHuman: Let's quantify your experience contacting AirTran Airlines. On a scale of 1 to 5, how easy is it go get help on a AirTran Airlines problem?
~30 state traveler: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~30 state traveler: I'd give them a four out of five on communication.
GetHuman: And what about AirTran Airlines's ability to quickly and effectively address your problem?
~30 state traveler: For that I would say one out of five.
GetHuman: And finally- any advice for other AirTran Airlines customers?
~30 state traveler: Call them early in the day or late. Don't forget any personal or account information you might need for AirTran Airlines to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~30 state traveler taken from his AirTran Airlines customer service problem that occurred on October 30th, 2017.