Aiwa: I had a very difficult time finding a phone num...
A Aiwa customer review by GetHuman user GetHuman-48448 from November 23rd, 2017
Background on GetHuman-48448's case
GetHuman: GetHuman-48448 - can you tell our other Aiwa customers when your case took place?
GetHuman-48448: Yup. It was afternoon, on November 18th.
GetHuman: Did you reach out to Aiwa, and if so, how?
GetHuman: And which of these common Aiwa customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-48448 a list of common Aiwa problems)
GetHuman-48448: "Warranty claim" was why I was trying to contact.
GetHuman-48448's review of Aiwa customer service
GetHuman: So how would you sum up your experience for GetHuman's Aiwa customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-48448: I had a very difficult time finding a phone number for Aiwa, then was told part was discontinued. It took over weeks and I called and received the info. Oh well!
GetHuman: Let's quantify your experience contacting Aiwa. On a scale of 1 to 5, how easy is it go get help on a Aiwa problem?
GetHuman-48448: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-48448: I'd give them a one out of five on communication.
GetHuman: And what about Aiwa's ability to quickly and effectively address your problem?
GetHuman-48448: For that I would say four out of five.
GetHuman: And finally- any advice for other Aiwa customers?
GetHuman-48448: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Aiwa to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-48448 taken from his Aiwa customer service problem that occurred on November 18th, 2017.