All-Clad: The lady I spoke with (Margot) was excellent. I...
A All-Clad customer review by GetHuman user ~ariel from November 15th, 2017
Background on ~ariel's case
GetHuman: ~ariel - can you tell our other All-Clad customers when your case took place?
~ariel: Yes. It was afternoon, on November 5th.
GetHuman: Did you reach out to All-Clad, and if so, how?
GetHuman: And which of these common All-Clad customer issues best describes the reason you wanted to talk to them?
(Shows ~ariel a list of common All-Clad problems)
~ariel: "Track order" was why I was trying to call.
~ariel's review of All-Clad customer service
GetHuman: So how would you sum up your experience for GetHuman's All-Clad customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ariel: The lady I spoke with (Margot) was excellent. I was very pleased. (warranty request)
GetHuman: Let's quantify your experience contacting All-Clad. On a scale of 1 to 5, how easy is it go get help on a All-Clad problem?
~ariel: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ariel: I'd give them a one out of five on communication.
GetHuman: And what about All-Clad's ability to quickly and effectively address your problem?
~ariel: For that I would say one out of five.
GetHuman: And finally- any advice for other All-Clad customers?
~ariel: Call them early in the day or late. Don't forget any personal or account information you might need for All-Clad to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ariel taken from his All-Clad customer service problem that occurred on November 5th, 2017.