All4cellular.com: DON'T BUY FROM A*C! NOT ONLY DID THEY ***** UP...
A All4cellular.com customer review by GetHuman user ~pli14x from November 22nd, 2017
Background on ~pli14x's case
GetHuman: ~pli14x - can you tell our other All4cellular.com customers when your case took place?
~pli14x: Yeah. It was late at night, on November 18th.
GetHuman: Did you reach out to All4cellular.com, and if so, how?
GetHuman: And which of these common All4cellular.com customer issues best describes the reason you wanted to talk to them?
(Shows ~pli14x a list of common All4cellular.com problems)
~pli14x: "Warranty claim" was why I was trying to call.
~pli14x's review of All4cellular.com customer service
GetHuman: So how would you sum up your experience for GetHuman's All4cellular.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pli14x: DON'T BUY FROM A*C! NOT ONLY DID THEY ***** UP MY ORDER ONCE BUT TWICE! I ordered two Nexus *'s *nd generation **** on Sunday that were supposed to be gifts that should have arrived last week. Instead on Monday they said they would ship it out by the end of that day. Then on Tuesday they still haven't shipped them out and said the same thing as Tuesday. Finally on Wed they stopped playing games but this week I just got my order from them and turns out they shipped me the wrong items (Nexus * **** the *st generation) that are not even close to the price that they retail for now or that I paid for the correct tablets I order ! Not only did they manage to delay my order but completely ***** up my plans for the gifts- if I knew all along they would have done this I would have just got them off or eBay or my local retailer. Waste of time and my money! And now they expect me to hassle more and waste more of my time to return their mistakes back to them. *** if i could give them a negati
GetHuman: Let's quantify your experience contacting All4cellular.com. On a scale of 1 to 5, how easy is it go get help on a All4cellular.com problem?
~pli14x: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pli14x: I'd give them a three out of five on communication.
GetHuman: And what about All4cellular.com's ability to quickly and effectively address your problem?
~pli14x: For that I would say five out of five.
GetHuman: And finally- any advice for other All4cellular.com customers?
~pli14x: Call them early in the day or late. Don't forget any personal or account information you might need for All4cellular.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~pli14x taken from his All4cellular.com customer service problem that occurred on November 18th, 2017.