AllClear ID: Tried to find out why I received their email* d...
A AllClear ID customer review by GetHuman user ~MEDSEC from November 18th, 2017
Background on ~MEDSEC's case
GetHuman: ~MEDSEC - can you tell our other AllClear ID customers when your case took place?
~MEDSEC: Sure. It was afternoon, on November 13th.
GetHuman: Did you reach out to AllClear ID, and if so, how?
GetHuman: And which of these common AllClear ID customer issues best describes the reason you wanted to talk to them?
(Shows ~MEDSEC a list of common AllClear ID problems)
~MEDSEC: "Overcharge/Strange charge" was why I was trying to call.
~MEDSEC's review of AllClear ID customer service
GetHuman: So how would you sum up your experience for GetHuman's AllClear ID customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~MEDSEC: Tried to find out why I received their email* don't recall enrolling. They replied that they "need more info" about me?
GetHuman: Let's quantify your experience contacting AllClear ID. On a scale of 1 to 5, how easy is it go get help on a AllClear ID problem?
~MEDSEC: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~MEDSEC: I'd give them a two out of five on communication.
GetHuman: And what about AllClear ID's ability to quickly and effectively address your problem?
~MEDSEC: For that I would say five out of five.
GetHuman: And finally- any advice for other AllClear ID customers?
~MEDSEC: Call them early in the day or late. Don't forget any personal or account information you might need for AllClear ID to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~MEDSEC taken from his AllClear ID customer service problem that occurred on November 13th, 2017.