Allegiant: I was treated awful. When I asked to check oth...
A Allegiant customer review by GetHuman user ~Debbie from November 19th, 2017
Background on ~Debbie's case
GetHuman: ~Debbie - can you tell our other Allegiant customers when your case took place?
~Debbie: Yes. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Allegiant, and if so, how?
GetHuman: And which of these common Allegiant customer issues best describes the reason you wanted to talk to them?
(Shows ~Debbie a list of common Allegiant problems)
~Debbie: "Change Ticket Info" was why I was trying to call.
~Debbie's review of Allegiant customer service
GetHuman: So how would you sum up your experience for GetHuman's Allegiant customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Debbie: I was treated awful. When I asked to check other possibilities since I would miss my cruise she told I should have booked * day earlier. Due to Holiday travel. She then told me there was nothing she could do without checking and hung up on me. WOW
GetHuman: Let's quantify your experience contacting Allegiant. On a scale of 1 to 5, how easy is it go get help on a Allegiant problem?
~Debbie: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Debbie: I'd give them a three out of five on communication.
GetHuman: And what about Allegiant's ability to quickly and effectively address your problem?
~Debbie: For that I would say one out of five.
GetHuman: And finally- any advice for other Allegiant customers?
~Debbie: Call them early in the day or late. Don't forget any personal or account information you might need for Allegiant to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Debbie taken from his Allegiant customer service problem that occurred on November 17th, 2017.