Allegiant: VERY DISAPPOINTED!!! It does no good to call th...
A Allegiant customer review by GetHuman user ~DISAPPOINTED IN ALLEGIANT! from November 19th, 2017
Background on ~DISAPPOINTED IN ALLEGIANT!'s case
GetHuman: ~DISAPPOINTED IN ALLEGIANT! - can you tell our other Allegiant customers when your case took place?
~DISAPPOINTED IN ALLEGIANT!: Yes. It was afternoon, on November 9th.
GetHuman: Did you reach out to Allegiant, and if so, how?
GetHuman: And which of these common Allegiant customer issues best describes the reason you wanted to talk to them?
(Shows ~DISAPPOINTED IN ALLEGIANT! a list of common Allegiant problems)
~DISAPPOINTED IN ALLEGIANT!: "Change flight" was why I was trying to call.
~DISAPPOINTED IN ALLEGIANT!'s review of Allegiant customer service
GetHuman: So how would you sum up your experience for GetHuman's Allegiant customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~DISAPPOINTED IN ALLEGIANT!: VERY DISAPPOINTED!!! It does no good to call this ***-***-**** number. Ater ** minutes (told me * times I had less than ** minute wait)! The lady was nice, but all she is able to do is tell you to go to the bottom of the web site and fill out forms for any problems. She cannot solve your problem.
GetHuman: Let's quantify your experience contacting Allegiant. On a scale of 1 to 5, how easy is it go get help on a Allegiant problem?
~DISAPPOINTED IN ALLEGIANT!: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~DISAPPOINTED IN ALLEGIANT!: I'd give them a four out of five on communication.
GetHuman: And what about Allegiant's ability to quickly and effectively address your problem?
~DISAPPOINTED IN ALLEGIANT!: For that I would say three out of five.
GetHuman: And finally- any advice for other Allegiant customers?
~DISAPPOINTED IN ALLEGIANT!: Call them early in the day or late. Don't forget any personal or account information you might need for Allegiant to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~DISAPPOINTED IN ALLEGIANT! taken from his Allegiant customer service problem that occurred on November 9th, 2017.