Amazon Corporate Accounts: Locked out of my account
A Amazon Corporate Accounts customer review by GetHuman user GetHuman-rizexmur from December 7th, 2017
Background on GetHuman-rizexmur's case
GetHuman: GetHuman-rizexmur - can you tell our other Amazon Corporate Accounts customers when your case took place?
GetHuman-rizexmur: Sure. It was late at night, on December 4th.
GetHuman: Did you reach out to Amazon Corporate Accounts, and if so, how?
GetHuman: And which of these common Amazon Corporate Accounts customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-rizexmur a list of common Amazon Corporate Accounts problems)
GetHuman-rizexmur: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-rizexmur's review of Amazon Corporate Accounts customer service
GetHuman: So how would you sum up your experience for GetHuman's Amazon Corporate Accounts customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-rizexmur: Locked out of my account
GetHuman: Can you tell the rest of us a bit more from what happened on 12/04/17?
GetHuman-rizexmur: I've changed my password about * times and it still won't allow me to login.
GetHuman: Let's quantify your experience contacting Amazon Corporate Accounts. On a scale of 1 to 5, how easy is it go get help on a Amazon Corporate Accounts problem?
GetHuman-rizexmur: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-rizexmur: I'd give them a five out of five on communication.
GetHuman: And what about Amazon Corporate Accounts's ability to quickly and effectively address your problem?
GetHuman-rizexmur: For that I would say two out of five.
GetHuman: And finally- any advice for other Amazon Corporate Accounts customers?
GetHuman-rizexmur: Call them early in the day or late. Don't forget any personal or account information you might need for Amazon Corporate Accounts to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-rizexmur taken from his Amazon Corporate Accounts customer service problem that occurred on December 4th, 2017.