Amazon UK: poor service going mad trying to stop a hacker...
A Amazon UK customer review by GetHuman user ~UK fed up from November 28th, 2017
Background on ~UK fed up's case
GetHuman: ~UK fed up - can you tell our other Amazon UK customers when your case took place?
~UK fed up: Yup. It was afternoon, on November 22nd.
GetHuman: Did you reach out to Amazon UK, and if so, how?
GetHuman: And which of these common Amazon UK customer issues best describes the reason you wanted to talk to them?
(Shows ~UK fed up a list of common Amazon UK problems)
~UK fed up: "Warranty claim" was why I was trying to call.
~UK fed up's review of Amazon UK customer service
GetHuman: So how would you sum up your experience for GetHuman's Amazon UK customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~UK fed up: poor service going mad trying to stop a hacker get a refund against my purchases. no one seems to care....
GetHuman: Let's quantify your experience contacting Amazon UK. On a scale of 1 to 5, how easy is it go get help on a Amazon UK problem?
~UK fed up: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~UK fed up: I'd give them a four out of five on communication.
GetHuman: And what about Amazon UK's ability to quickly and effectively address your problem?
~UK fed up: For that I would say five out of five.
GetHuman: And finally- any advice for other Amazon UK customers?
~UK fed up: Call them early in the day or late. Don't forget any personal or account information you might need for Amazon UK to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~UK fed up taken from his Amazon UK customer service problem that occurred on November 22nd, 2017.