American Airlines Baggage: *st Class Full Fare to Cozumel for honeymoon...

A American Airlines Baggage customer review by GetHuman user ~I hate American Airlines from November 22nd, 2017

Background on ~I hate American Airlines's case

GetHuman: ~I hate American Airlines - can you tell our other American Airlines Baggage customers when your case took place?
~I hate American Airlines: Sure. It was morning, on November 17th.
GetHuman: Did you reach out to American Airlines Baggage, and if so, how?
~I hate American Airlines: I used a help page I found on the GetHuman American Airlines Baggage customer service contact info page: Contact American Airlines Baggage Customer Service
GetHuman: And which of these common American Airlines Baggage customer issues best describes the reason you wanted to talk to them?
(Shows ~I hate American Airlines a list of common American Airlines Baggage problems)
~I hate American Airlines: "Complaint" was why I was trying to contact.

~I hate American Airlines's review of American Airlines Baggage customer service

GetHuman: So how would you sum up your experience for GetHuman's American Airlines Baggage customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~I hate American Airlines: *st Class Full Fare to Cozumel for honeymoon. THREE DAYS with no baggage, incompetent service, and outright lies from AA.
GetHuman: Let's quantify your experience contacting American Airlines Baggage. On a scale of 1 to 5, how easy is it go get help on a American Airlines Baggage problem?
~I hate American Airlines: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~I hate American Airlines: I'd give them a one out of five on communication.
GetHuman: And what about American Airlines Baggage's ability to quickly and effectively address your problem?
~I hate American Airlines: For that I would say four out of five.
GetHuman: And finally- any advice for other American Airlines Baggage customers?
~I hate American Airlines: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for American Airlines Baggage to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~I hate American Airlines taken from his American Airlines Baggage customer service problem that occurred on November 17th, 2017.

American Airlines Baggage

2.94 of 5 stars | 103 reviews

~I hate American Airlines's American Airlines Baggage Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

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