American Express - Personal Savings: ** minutes of automated messages about higher t...
A American Express - Personal Savings customer review by GetHuman user ~dissappointed from November 16th, 2017
Background on ~dissappointed's case
GetHuman: ~dissappointed - can you tell our other American Express - Personal Savings customers when your case took place?
~dissappointed: Yeah. It was evening, on November 15th.
GetHuman: Did you reach out to American Express - Personal Savings, and if so, how?
GetHuman: And which of these common American Express - Personal Savings customer issues best describes the reason you wanted to talk to them?
(Shows ~dissappointed a list of common American Express - Personal Savings problems)
~dissappointed: "Question" was why I was trying to call.
~dissappointed's review of American Express - Personal Savings customer service
GetHuman: So how would you sum up your experience for GetHuman's American Express - Personal Savings customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dissappointed: ** minutes of automated messages about higher than normal call volume because online log in not working. Moving my $$ from Amex ASAP!!!!!
GetHuman: Let's quantify your experience contacting American Express - Personal Savings. On a scale of 1 to 5, how easy is it go get help on a American Express - Personal Savings problem?
~dissappointed: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dissappointed: I'd give them a five out of five on communication.
GetHuman: And what about American Express - Personal Savings's ability to quickly and effectively address your problem?
~dissappointed: For that I would say five out of five.
GetHuman: And finally- any advice for other American Express - Personal Savings customers?
~dissappointed: Call them early in the day or late. Don't forget any personal or account information you might need for American Express - Personal Savings to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dissappointed taken from his American Express - Personal Savings customer service problem that occurred on November 15th, 2017.