Anaheim Public Utilities: Got someone on the line almost immediately, who...
A Anaheim Public Utilities customer review by GetHuman user GetHuman-317979 from November 28th, 2017
Background on GetHuman-317979's case
GetHuman: GetHuman-317979 - can you tell our other Anaheim Public Utilities customers when your case took place?
GetHuman-317979: Yes. It was middle of the night, on November 25th.
GetHuman: Did you reach out to Anaheim Public Utilities, and if so, how?
GetHuman: And which of these common Anaheim Public Utilities customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-317979 a list of common Anaheim Public Utilities problems)
GetHuman-317979: "Book appointment" was why I was trying to call.
GetHuman-317979's review of Anaheim Public Utilities customer service
GetHuman: So how would you sum up your experience for GetHuman's Anaheim Public Utilities customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-317979: Got someone on the line almost immediately, who scheduled a service call for us this afternoon. Very helpful and pleasant person in customer service.
GetHuman: Let's quantify your experience contacting Anaheim Public Utilities. On a scale of 1 to 5, how easy is it go get help on a Anaheim Public Utilities problem?
GetHuman-317979: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-317979: I'd give them a four out of five on communication.
GetHuman: And what about Anaheim Public Utilities's ability to quickly and effectively address your problem?
GetHuman-317979: For that I would say three out of five.
GetHuman: And finally- any advice for other Anaheim Public Utilities customers?
GetHuman-317979: Call them early in the day or late. Don't forget any personal or account information you might need for Anaheim Public Utilities to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-317979 taken from his Anaheim Public Utilities customer service problem that occurred on November 25th, 2017.
Anaheim Public Utilities
5.00 of 5 stars | 10 reviews
GetHuman-317979's Anaheim Public Utilities Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars
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