Annual Free Credit Report: I need to talk to a customer service rep. There...
A Annual Free Credit Report customer review by GetHuman user ~madmomma from November 15th, 2017
Background on ~madmomma's case
GetHuman: ~madmomma - can you tell our other Annual Free Credit Report customers when your case took place?
~madmomma: Sure. It was morning, on November 8th.
GetHuman: Did you reach out to Annual Free Credit Report, and if so, how?
GetHuman: And which of these common Annual Free Credit Report customer issues best describes the reason you wanted to talk to them?
(Shows ~madmomma a list of common Annual Free Credit Report problems)
~madmomma: "Check credit score" was why I was trying to call.
~madmomma's review of Annual Free Credit Report customer service
GetHuman: So how would you sum up your experience for GetHuman's Annual Free Credit Report customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~madmomma: I need to talk to a customer service rep. There is none. I was told my so called "free" credit report was already pulled this year, but I never received it. Also it's not free if you have to subscribe to a monthly service to get it. I did not authorize the payment for the service so I never received the report. As far as I am concerned this company is a rip off.
GetHuman: Let's quantify your experience contacting Annual Free Credit Report. On a scale of 1 to 5, how easy is it go get help on a Annual Free Credit Report problem?
~madmomma: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~madmomma: I'd give them a one out of five on communication.
GetHuman: And what about Annual Free Credit Report's ability to quickly and effectively address your problem?
~madmomma: For that I would say four out of five.
GetHuman: And finally- any advice for other Annual Free Credit Report customers?
~madmomma: Call them early in the day or late. Don't forget any personal or account information you might need for Annual Free Credit Report to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~madmomma taken from his Annual Free Credit Report customer service problem that occurred on November 8th, 2017.