Antonline.com: tried cancelling order * days before it was ****...
A Antonline.com customer review by GetHuman user GetHuman-121874 from November 18th, 2017
Background on GetHuman-121874's case
GetHuman: GetHuman-121874 - can you tell our other Antonline.com customers when your case took place?
GetHuman-121874: Yes. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Antonline.com, and if so, how?
GetHuman: And which of these common Antonline.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-121874 a list of common Antonline.com problems)
GetHuman-121874: "Track order" was why I was trying to call.
GetHuman-121874's review of Antonline.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Antonline.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-121874: tried cancelling order * days before it was shipped..have RMA but will pay shipping both ways and **% restock fee. If a negative ** rating was available I would give that
GetHuman: Let's quantify your experience contacting Antonline.com. On a scale of 1 to 5, how easy is it go get help on a Antonline.com problem?
GetHuman-121874: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-121874: I'd give them a one out of five on communication.
GetHuman: And what about Antonline.com's ability to quickly and effectively address your problem?
GetHuman-121874: For that I would say two out of five.
GetHuman: And finally- any advice for other Antonline.com customers?
GetHuman-121874: Call them early in the day or late. Don't forget any personal or account information you might need for Antonline.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-121874 taken from his Antonline.com customer service problem that occurred on November 16th, 2017.