Applied Bank: I closed my account as they have to many fees...
A Applied Bank customer review by GetHuman user ~R.Ball from November 18th, 2017
Background on ~R.Ball's case
GetHuman: ~R.Ball - can you tell our other Applied Bank customers when your case took place?
~R.Ball: Yes. It was evening, on November 12th.
GetHuman: Did you reach out to Applied Bank, and if so, how?
GetHuman: And which of these common Applied Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~R.Ball a list of common Applied Bank problems)
~R.Ball: "Setup an account" was why I was trying to call.
~R.Ball's review of Applied Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's Applied Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~R.Ball: I closed my account as they have to many fees. I was told that they would wave the $*.** monthly fee. They did not wave the $*.** fee, they added $**.** late fee plus another $**.** fee to pay the bill.
GetHuman: Let's quantify your experience contacting Applied Bank. On a scale of 1 to 5, how easy is it go get help on a Applied Bank problem?
~R.Ball: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~R.Ball: I'd give them a one out of five on communication.
GetHuman: And what about Applied Bank's ability to quickly and effectively address your problem?
~R.Ball: For that I would say one out of five.
GetHuman: And finally- any advice for other Applied Bank customers?
~R.Ball: Call them early in the day or late. Don't forget any personal or account information you might need for Applied Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~R.Ball taken from his Applied Bank customer service problem that occurred on November 12th, 2017.