Apria Healthcare: This is the worst company. The customer service...
A Apria Healthcare customer review by GetHuman user GetHuman-garciat from November 29th, 2017
Background on GetHuman-garciat's case
GetHuman: GetHuman-garciat - can you tell our other Apria Healthcare customers when your case took place?
GetHuman-garciat: Yup. It was morning, on November 24th.
GetHuman: Did you reach out to Apria Healthcare, and if so, how?
GetHuman: And which of these common Apria Healthcare customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-garciat a list of common Apria Healthcare problems)
GetHuman-garciat: "Update account information" was why I was trying to call.
GetHuman-garciat's review of Apria Healthcare customer service
GetHuman: So how would you sum up your experience for GetHuman's Apria Healthcare customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-garciat: This is the worst company. The customer service is the worst on planet Earth. From the equipment drop off to the billing department, the customer service skills are horrible. Stacey & Lindsey in the Ohio billing department needs to be fired...Extremely Rude and disrespectful no knowledge of anything can't answer simple questions.....I wouldn't recommend this company to my worst enemy...No deserves this kind of treatment....
GetHuman: Let's quantify your experience contacting Apria Healthcare. On a scale of 1 to 5, how easy is it go get help on a Apria Healthcare problem?
GetHuman-garciat: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-garciat: I'd give them a one out of five on communication.
GetHuman: And what about Apria Healthcare's ability to quickly and effectively address your problem?
GetHuman-garciat: For that I would say two out of five.
GetHuman: And finally- any advice for other Apria Healthcare customers?
GetHuman-garciat: Call them early in the day or late. Don't forget any personal or account information you might need for Apria Healthcare to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-garciat taken from his Apria Healthcare customer service problem that occurred on November 24th, 2017.