Arkivmusic.com: I WROTE TO GET INFO ON HOW TO RETURN A CD AND G...
A Arkivmusic.com customer review by GetHuman user GetHuman-136553 from November 15th, 2017
Background on GetHuman-136553's case
GetHuman: GetHuman-136553 - can you tell our other Arkivmusic.com customers when your case took place?
GetHuman-136553: Yup. It was morning, on November 12th.
GetHuman: Did you reach out to Arkivmusic.com, and if so, how?
GetHuman: And which of these common Arkivmusic.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-136553 a list of common Arkivmusic.com problems)
GetHuman-136553: "Returns" was why I was trying to call.
GetHuman-136553's review of Arkivmusic.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Arkivmusic.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-136553: I WROTE TO GET INFO ON HOW TO RETURN A CD AND GET A REPLACEMENT AND YOU WANT TO CHARGE ME $**. i must have gotten the wrong dept.
GetHuman: Let's quantify your experience contacting Arkivmusic.com. On a scale of 1 to 5, how easy is it go get help on a Arkivmusic.com problem?
GetHuman-136553: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-136553: I'd give them a one out of five on communication.
GetHuman: And what about Arkivmusic.com's ability to quickly and effectively address your problem?
GetHuman-136553: For that I would say three out of five.
GetHuman: And finally- any advice for other Arkivmusic.com customers?
GetHuman-136553: Call them early in the day or late. Don't forget any personal or account information you might need for Arkivmusic.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-136553 taken from his Arkivmusic.com customer service problem that occurred on November 12th, 2017.
Arkivmusic.com
1.25 of 5 stars | 2 reviews
GetHuman-136553's Arkivmusic.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars
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