Aspire Visa: I need to try to get ahold of you regarding my...
A Aspire Visa customer review by GetHuman user ~kestelle from November 7th, 2017
Background on ~kestelle's case
GetHuman: ~kestelle - can you tell our other Aspire Visa customers when your case took place?
~kestelle: Yeah. It was morning, on October 31st.
GetHuman: Did you reach out to Aspire Visa, and if so, how?
GetHuman: And which of these common Aspire Visa customer issues best describes the reason you wanted to talk to them?
(Shows ~kestelle a list of common Aspire Visa problems)
~kestelle: "Lower my rate" was why I was trying to call.
~kestelle's review of Aspire Visa customer service
GetHuman: So how would you sum up your experience for GetHuman's Aspire Visa customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~kestelle: I need to try to get ahold of you regarding my visa charge card account. Please contact me, Kathy Estelle York at *-***-***-**** a.s.a.p. re: my account or else I will take you to small claims court.
GetHuman: Let's quantify your experience contacting Aspire Visa. On a scale of 1 to 5, how easy is it go get help on a Aspire Visa problem?
~kestelle: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~kestelle: I'd give them a five out of five on communication.
GetHuman: And what about Aspire Visa's ability to quickly and effectively address your problem?
~kestelle: For that I would say five out of five.
GetHuman: And finally- any advice for other Aspire Visa customers?
~kestelle: Call them early in the day or late. Don't forget any personal or account information you might need for Aspire Visa to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~kestelle taken from his Aspire Visa customer service problem that occurred on October 31st, 2017.