Assurance Wireless: Today, you took **.** out of my checking accoun...
A Assurance Wireless customer review by GetHuman user ~I do not know from November 13th, 2017
Background on ~I do not know's case
GetHuman: ~I do not know - can you tell our other Assurance Wireless customers when your case took place?
~I do not know: Yup. It was afternoon, on November 8th.
GetHuman: Did you reach out to Assurance Wireless, and if so, how?
GetHuman: And which of these common Assurance Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~I do not know a list of common Assurance Wireless problems)
~I do not know: "Cancel service" was why I was trying to call.
~I do not know's review of Assurance Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's Assurance Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~I do not know: Today, you took **.** out of my checking account for Nov. plan it now is **** talk and ****text, so on ********** that money yu took from my account today was to used for Nov. That is why I have a balaneof ****, I sent you **.** you took it from my checking accont so I may have a balane Nov should be paid for otherwise I would have no balane- e-mail me call me ou used **.** today, sso I say again Nov. should be paid for.
GetHuman: Let's quantify your experience contacting Assurance Wireless. On a scale of 1 to 5, how easy is it go get help on a Assurance Wireless problem?
~I do not know: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~I do not know: I'd give them a five out of five on communication.
GetHuman: And what about Assurance Wireless's ability to quickly and effectively address your problem?
~I do not know: For that I would say four out of five.
GetHuman: And finally- any advice for other Assurance Wireless customers?
~I do not know: Call them early in the day or late. Don't forget any personal or account information you might need for Assurance Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~I do not know taken from his Assurance Wireless customer service problem that occurred on November 8th, 2017.