Asus: call the *** area code number, there is not muc...
A Asus customer review by GetHuman user ~protools user from November 21st, 2017
Background on ~protools user's case
GetHuman: ~protools user - can you tell our other Asus customers when your case took place?
~protools user: Yes I can. It was morning, on November 18th.
GetHuman: Did you reach out to Asus, and if so, how?
GetHuman: And which of these common Asus customer issues best describes the reason you wanted to talk to them?
(Shows ~protools user a list of common Asus problems)
~protools user: "Complaint" was why I was trying to call.
~protools user's review of Asus customer service
GetHuman: So how would you sum up your experience for GetHuman's Asus customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~protools user: call the *** area code number, there is not much wait time and the operators are willing to get the info you need (with a little arm twisting).
GetHuman: Let's quantify your experience contacting Asus. On a scale of 1 to 5, how easy is it go get help on a Asus problem?
~protools user: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~protools user: I'd give them a three out of five on communication.
GetHuman: And what about Asus's ability to quickly and effectively address your problem?
~protools user: For that I would say two out of five.
GetHuman: And finally- any advice for other Asus customers?
~protools user: Call them early in the day or late. Don't forget any personal or account information you might need for Asus to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~protools user taken from his Asus customer service problem that occurred on November 18th, 2017.