Austrian Airlines: I'm trying to book a seat on a United flight op...
A Austrian Airlines customer review by GetHuman user GetHuman-140295 from November 25th, 2017
Background on GetHuman-140295's case
GetHuman: GetHuman-140295 - can you tell our other Austrian Airlines customers when your case took place?
GetHuman-140295: Yes I can. It was evening, on November 22nd.
GetHuman: Did you reach out to Austrian Airlines, and if so, how?
GetHuman: And which of these common Austrian Airlines customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-140295 a list of common Austrian Airlines problems)
GetHuman-140295: "Missing item" was why I was trying to call.
GetHuman-140295's review of Austrian Airlines customer service
GetHuman: So how would you sum up your experience for GetHuman's Austrian Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-140295: I'm trying to book a seat on a United flight operated by them, and each party keeps saying the other has to choose the seat. Very Frustrating, they need to work out their communication with United, and stop making the customer suffer.
GetHuman: Let's quantify your experience contacting Austrian Airlines. On a scale of 1 to 5, how easy is it go get help on a Austrian Airlines problem?
GetHuman-140295: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-140295: I'd give them a five out of five on communication.
GetHuman: And what about Austrian Airlines's ability to quickly and effectively address your problem?
GetHuman-140295: For that I would say four out of five.
GetHuman: And finally- any advice for other Austrian Airlines customers?
GetHuman-140295: Call them early in the day or late. Don't forget any personal or account information you might need for Austrian Airlines to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-140295 taken from his Austrian Airlines customer service problem that occurred on November 22nd, 2017.