Avis: I AM SORRY ABOUT MY BAD ENGLIS*I HAVE APROBLEM...
A Avis customer review by GetHuman user ~sami alturkistani from November 5th, 2017
Background on ~sami alturkistani's case
GetHuman: ~sami alturkistani - can you tell our other Avis customers when your case took place?
~sami alturkistani: Yes. It was morning, on October 28th.
GetHuman: Did you reach out to Avis, and if so, how?
GetHuman: And which of these common Avis customer issues best describes the reason you wanted to talk to them?
(Shows ~sami alturkistani a list of common Avis problems)
~sami alturkistani: "Cancel booking" was why I was trying to call.
~sami alturkistani's review of Avis customer service
GetHuman: So how would you sum up your experience for GetHuman's Avis customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sami alturkistani: I AM SORRY ABOUT MY BAD ENGLIS*I HAVE APROBLEM WITHE AVIS JORDAN AIRPORT: IN ********** I RENT ACAR(C*)FOR * DAYS AT **:** PM BY ** JD PER ADAY***** JD*I ASK HEM I NEED AGOD CAR . HE TOLD ITS AGOOD AND NEW*. AFTER I TAKE IT , IT WAS ABAD CAR NO POWWR BAD AIR CONDITION AND THE CAN NOT LOKED IT . FOR THAT CAN NOT LEAVE ANY THING INSIDE.*I LIVED IN HOLIDAY IN HOTEL.*THEN I CALLED THEM , AND TOLD ABOUT PROPLEM AT * PM*I ASKED THEM TO GIVE ME ANEW CAR TO MY HOTEL, HE SEND TO ME AMAN TO REPAIR APROBLEM . IT TAKE ABOUT * HOURS AND NOTHING TO DO*THAT MAN HE TPLD ME THISE ABAD CAR THEY GIVE IT TO YOU BUT DONT TELL THEM ABOUT ME.*. I CALL HIM AGAIN I NEED ACAR NO TO REPAIR IT , HE TOLD ME WE HAVENT THE SAME PRICE, I TOLD HEM YOU MUST TO GIVE ME UP GRADE WITHE NO MORE MONEY*HE TOLD I CAN NOT GIVE YOU ANY CAR NOW ,CALL ME AT NIGHT AND COME TO TAKE ANOTHER CAR , I CAN NOT SEND ACR TO YOU.......?*AFTER THAT I MAKE MY BISNESE IN AMMAN BECAUSE THAT TOKE LONG TIME AND I HAVENT ATIME*ABOUT * AM I BACK
GetHuman: Let's quantify your experience contacting Avis. On a scale of 1 to 5, how easy is it go get help on a Avis problem?
~sami alturkistani: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sami alturkistani: I'd give them a five out of five on communication.
GetHuman: And what about Avis's ability to quickly and effectively address your problem?
~sami alturkistani: For that I would say three out of five.
GetHuman: And finally- any advice for other Avis customers?
~sami alturkistani: Call them early in the day or late. Don't forget any personal or account information you might need for Avis to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sami alturkistani taken from his Avis customer service problem that occurred on October 28th, 2017.