Bally Total Fitness: A *-month problem that still has not been resol...
A Bally Total Fitness customer review by GetHuman user ~wayne jones from November 16th, 2017
Background on ~wayne jones's case
GetHuman: ~wayne jones - can you tell our other Bally Total Fitness customers when your case took place?
~wayne jones: Yes I can. It was morning, on November 6th.
GetHuman: Did you reach out to Bally Total Fitness, and if so, how?
GetHuman: And which of these common Bally Total Fitness customer issues best describes the reason you wanted to talk to them?
(Shows ~wayne jones a list of common Bally Total Fitness problems)
~wayne jones: "Complaint" was why I was trying to contact.
~wayne jones's review of Bally Total Fitness customer service
GetHuman: So how would you sum up your experience for GetHuman's Bally Total Fitness customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~wayne jones: A *-month problem that still has not been resolved. Customer service is no help whatsoever. A letter to the CEO has gone unacknowledged after two weeks. A horrible organization!
GetHuman: Let's quantify your experience contacting Bally Total Fitness. On a scale of 1 to 5, how easy is it go get help on a Bally Total Fitness problem?
~wayne jones: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~wayne jones: I'd give them a one out of five on communication.
GetHuman: And what about Bally Total Fitness's ability to quickly and effectively address your problem?
~wayne jones: For that I would say one out of five.
GetHuman: And finally- any advice for other Bally Total Fitness customers?
~wayne jones: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Bally Total Fitness to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~wayne jones taken from his Bally Total Fitness customer service problem that occurred on November 6th, 2017.