Banana Republic: today is Friday June *, **:** AM. After I*was...
A Banana Republic customer review by GetHuman user GetHuman-108099 from November 16th, 2017
Background on GetHuman-108099's case
GetHuman: GetHuman-108099 - can you tell our other Banana Republic customers when your case took place?
GetHuman-108099: Yes. It was middle of the night, on November 7th.
GetHuman: Did you reach out to Banana Republic, and if so, how?
GetHuman: And which of these common Banana Republic customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-108099 a list of common Banana Republic problems)
GetHuman-108099: "Change order" was why I was trying to call.
GetHuman-108099's review of Banana Republic customer service
GetHuman: So how would you sum up your experience for GetHuman's Banana Republic customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-108099: today is Friday June *, **:** AM. After I*was transfer to another number so that I *could give my new E-Mail and Mailing address*change, I waited ** minutes to speak to **someone. Eventually the music stop and it*started to ring, and ring, and ring. No one*answered. After a whiled I got tired and*ended the communications. This service is*really, really POOR.
GetHuman: Let's quantify your experience contacting Banana Republic. On a scale of 1 to 5, how easy is it go get help on a Banana Republic problem?
GetHuman-108099: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-108099: I'd give them a four out of five on communication.
GetHuman: And what about Banana Republic's ability to quickly and effectively address your problem?
GetHuman-108099: For that I would say one out of five.
GetHuman: And finally- any advice for other Banana Republic customers?
GetHuman-108099: Call them early in the day or late. Don't forget any personal or account information you might need for Banana Republic to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-108099 taken from his Banana Republic customer service problem that occurred on November 7th, 2017.