Basinshopping.com: I was looking for an all-mountain Ski that coul...
A Basinshopping.com customer review by GetHuman user ~Derek from November 9th, 2017
Background on ~Derek's case
GetHuman: ~Derek - can you tell our other Basinshopping.com customers when your case took place?
~Derek: Yup. It was middle of the night, on November 7th.
GetHuman: Did you reach out to Basinshopping.com, and if so, how?
GetHuman: And which of these common Basinshopping.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Derek a list of common Basinshopping.com problems)
~Derek: "Cancel order" was why I was trying to call.
~Derek's review of Basinshopping.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Basinshopping.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Derek: I was looking for an all-mountain Ski that could really rip around. I had two skis in mind that and after talking with their knowledgeable sales team I went with the **** Line Mr Pollands Opus and I could be happier. Competitive pricing and super fast shipping. Great deal!
GetHuman: Let's quantify your experience contacting Basinshopping.com. On a scale of 1 to 5, how easy is it go get help on a Basinshopping.com problem?
~Derek: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Derek: I'd give them a five out of five on communication.
GetHuman: And what about Basinshopping.com's ability to quickly and effectively address your problem?
~Derek: For that I would say five out of five.
GetHuman: And finally- any advice for other Basinshopping.com customers?
~Derek: Call them early in the day or late. Don't forget any personal or account information you might need for Basinshopping.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Derek taken from his Basinshopping.com customer service problem that occurred on November 7th, 2017.
Basinshopping.com
5.00 of 5 stars | 2 reviews
~Derek's Basinshopping.com Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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