Bed Bath & Beyond: I wonder if this is the survey that I was asked...
A Bed Bath & Beyond customer review by GetHuman user ~anonymous 2 from November 11th, 2017
Background on ~anonymous 2's case
GetHuman: ~anonymous 2 - can you tell our other Bed Bath & Beyond customers when your case took place?
~anonymous 2: Yes I can. It was afternoon, on November 6th.
GetHuman: Did you reach out to Bed Bath & Beyond, and if so, how?
GetHuman: And which of these common Bed Bath & Beyond customer issues best describes the reason you wanted to talk to them?
(Shows ~anonymous 2 a list of common Bed Bath & Beyond problems)
~anonymous 2: "Change order" was why I was trying to call.
~anonymous 2's review of Bed Bath & Beyond customer service
GetHuman: So how would you sum up your experience for GetHuman's Bed Bath & Beyond customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~anonymous 2: I wonder if this is the survey that I was asked to complete and as a reward get a coupon for **% off? In any case, the people at the Roosevelt store are super helpful and approach you even if you don't look lost. The store is a treasure trove of interesting things. It is an experience.
GetHuman: Let's quantify your experience contacting Bed Bath & Beyond. On a scale of 1 to 5, how easy is it go get help on a Bed Bath & Beyond problem?
~anonymous 2: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~anonymous 2: I'd give them a two out of five on communication.
GetHuman: And what about Bed Bath & Beyond's ability to quickly and effectively address your problem?
~anonymous 2: For that I would say one out of five.
GetHuman: And finally- any advice for other Bed Bath & Beyond customers?
~anonymous 2: Call them early in the day or late. Don't forget any personal or account information you might need for Bed Bath & Beyond to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~anonymous 2 taken from his Bed Bath & Beyond customer service problem that occurred on November 6th, 2017.