Bed Bath & Beyond: We bought new bed pillows, right away an associ...

A Bed Bath & Beyond customer review by GetHuman user GetHuman-350548 from November 11th, 2017

Background on GetHuman-350548's case

GetHuman: GetHuman-350548 - can you tell our other Bed Bath & Beyond customers when your case took place?
GetHuman-350548: Yup. It was afternoon, on November 4th.
GetHuman: Did you reach out to Bed Bath & Beyond, and if so, how?
GetHuman-350548: I used the 800-843-2446 number I found for on the GetHuman Bed Bath & Beyond customer phone number page I was on: Bed Bath & Beyond Customer Service Phone Number
GetHuman: And which of these common Bed Bath & Beyond customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-350548 a list of common Bed Bath & Beyond problems)
GetHuman-350548: "Track order" was why I was trying to call.

GetHuman-350548's review of Bed Bath & Beyond customer service

GetHuman: So how would you sum up your experience for GetHuman's Bed Bath & Beyond customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-350548: We bought new bed pillows, right away an associate named Dale ask us if we needed help. He was extremely helpful and knowledgeable. We will shop there again soon. Thank you store*****,Diane PenixDiane
GetHuman: Let's quantify your experience contacting Bed Bath & Beyond. On a scale of 1 to 5, how easy is it go get help on a Bed Bath & Beyond problem?
GetHuman-350548: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-350548: I'd give them a one out of five on communication.
GetHuman: And what about Bed Bath & Beyond's ability to quickly and effectively address your problem?
GetHuman-350548: For that I would say five out of five.
GetHuman: And finally- any advice for other Bed Bath & Beyond customers?
GetHuman-350548: Call them early in the day or late. Don't forget any personal or account information you might need for Bed Bath & Beyond to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-350548 taken from his Bed Bath & Beyond customer service problem that occurred on November 4th, 2017.

Bed Bath & Beyond

3.14 of 5 stars | 40 reviews

GetHuman-350548's Bed Bath & Beyond Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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