Bed Bath & Beyond: can't find an item, was checking out, the sales...
A Bed Bath & Beyond customer review by GetHuman user ~cakelady335 from November 11th, 2017
Background on ~cakelady335's case
GetHuman: ~cakelady335 - can you tell our other Bed Bath & Beyond customers when your case took place?
~cakelady335: Yup. It was afternoon, on November 9th.
GetHuman: Did you reach out to Bed Bath & Beyond, and if so, how?
GetHuman: And which of these common Bed Bath & Beyond customer issues best describes the reason you wanted to talk to them?
(Shows ~cakelady335 a list of common Bed Bath & Beyond problems)
~cakelady335: "Make a purchase" was why I was trying to call.
~cakelady335's review of Bed Bath & Beyond customer service
GetHuman: So how would you sum up your experience for GetHuman's Bed Bath & Beyond customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~cakelady335: can't find an item, was checking out, the salesperson ask me if I had found everything, I said all but one thing. She ask what it was, I told her, she got supervisor for me. He took care of me right now.
GetHuman: Let's quantify your experience contacting Bed Bath & Beyond. On a scale of 1 to 5, how easy is it go get help on a Bed Bath & Beyond problem?
~cakelady335: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~cakelady335: I'd give them a five out of five on communication.
GetHuman: And what about Bed Bath & Beyond's ability to quickly and effectively address your problem?
~cakelady335: For that I would say three out of five.
GetHuman: And finally- any advice for other Bed Bath & Beyond customers?
~cakelady335: Call them early in the day or late. Don't forget any personal or account information you might need for Bed Bath & Beyond to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~cakelady335 taken from his Bed Bath & Beyond customer service problem that occurred on November 9th, 2017.