Bell Canada: Called to cancel my fax line, was on hold for a...
A Bell Canada customer review by GetHuman user ~Goodbye Bell from November 11th, 2017
Background on ~Goodbye Bell's case
GetHuman: ~Goodbye Bell - can you tell our other Bell Canada customers when your case took place?
~Goodbye Bell: Yes. It was evening, on November 6th.
GetHuman: Did you reach out to Bell Canada, and if so, how?
GetHuman: And which of these common Bell Canada customer issues best describes the reason you wanted to talk to them?
(Shows ~Goodbye Bell a list of common Bell Canada problems)
~Goodbye Bell: "Cancel Plan" was why I was trying to call.
~Goodbye Bell's review of Bell Canada customer service
GetHuman: So how would you sum up your experience for GetHuman's Bell Canada customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Goodbye Bell: Called to cancel my fax line, was on hold for about ** minutes, also told it would take ** days as they require a ** day notice. Goodbye Bell
GetHuman: Let's quantify your experience contacting Bell Canada. On a scale of 1 to 5, how easy is it go get help on a Bell Canada problem?
~Goodbye Bell: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Goodbye Bell: I'd give them a one out of five on communication.
GetHuman: And what about Bell Canada's ability to quickly and effectively address your problem?
~Goodbye Bell: For that I would say five out of five.
GetHuman: And finally- any advice for other Bell Canada customers?
~Goodbye Bell: Call them early in the day or late. Don't forget any personal or account information you might need for Bell Canada to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Goodbye Bell taken from his Bell Canada customer service problem that occurred on November 6th, 2017.