Bertucci's Italian Restaurant: Service & communications was excellent, but*FOO...
A Bertucci's Italian Restaurant customer review by GetHuman user ~DRYOVERCOOKED FOOD from November 4th, 2017
Background on ~DRYOVERCOOKED FOOD's case
GetHuman: ~DRYOVERCOOKED FOOD - can you tell our other Bertucci's Italian Restaurant customers when your case took place?
~DRYOVERCOOKED FOOD: Yeah. It was middle of the night, on October 26th.
GetHuman: Did you reach out to Bertucci's Italian Restaurant, and if so, how?
GetHuman: And which of these common Bertucci's Italian Restaurant customer issues best describes the reason you wanted to talk to them?
(Shows ~DRYOVERCOOKED FOOD a list of common Bertucci's Italian Restaurant problems)
~DRYOVERCOOKED FOOD: "Delivery problem" was why I was trying to call.
~DRYOVERCOOKED FOOD's review of Bertucci's Italian Restaurant customer service
GetHuman: So how would you sum up your experience for GetHuman's Bertucci's Italian Restaurant customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~DRYOVERCOOKED FOOD: Service & communications was excellent, but*FOOD WAS POOR! Overcooked & Dry! A Very BIG MINUS! Not sure we will be returning!
GetHuman: Let's quantify your experience contacting Bertucci's Italian Restaurant. On a scale of 1 to 5, how easy is it go get help on a Bertucci's Italian Restaurant problem?
~DRYOVERCOOKED FOOD: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~DRYOVERCOOKED FOOD: I'd give them a five out of five on communication.
GetHuman: And what about Bertucci's Italian Restaurant's ability to quickly and effectively address your problem?
~DRYOVERCOOKED FOOD: For that I would say two out of five.
GetHuman: And finally- any advice for other Bertucci's Italian Restaurant customers?
~DRYOVERCOOKED FOOD: Call them early in the day or late. Don't forget any personal or account information you might need for Bertucci's Italian Restaurant to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~DRYOVERCOOKED FOOD taken from his Bertucci's Italian Restaurant customer service problem that occurred on October 26th, 2017.
Bertucci's Italian Restaurant
3.50 of 5 stars | 1 reviews
~DRYOVERCOOKED FOOD's Bertucci's Italian Restaurant Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars
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