Better Homes and Garden Magazine: Happy with the results. However, not happy that...
A Better Homes and Garden Magazine customer review by GetHuman user ~Nancy Haynes from November 16th, 2017
Background on ~Nancy Haynes's case
GetHuman: ~Nancy Haynes - can you tell our other Better Homes and Garden Magazine customers when your case took place?
~Nancy Haynes: Yup. It was morning, on November 12th.
GetHuman: Did you reach out to Better Homes and Garden Magazine, and if so, how?
GetHuman: And which of these common Better Homes and Garden Magazine customer issues best describes the reason you wanted to talk to them?
(Shows ~Nancy Haynes a list of common Better Homes and Garden Magazine problems)
~Nancy Haynes: "Account Access" was why I was trying to call.
~Nancy Haynes's review of Better Homes and Garden Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's Better Homes and Garden Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Nancy Haynes: Happy with the results. However, not happy that I have to wait * to * weeks for a new June magazine that was sent to me damaged.
GetHuman: Let's quantify your experience contacting Better Homes and Garden Magazine. On a scale of 1 to 5, how easy is it go get help on a Better Homes and Garden Magazine problem?
~Nancy Haynes: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Nancy Haynes: I'd give them a two out of five on communication.
GetHuman: And what about Better Homes and Garden Magazine's ability to quickly and effectively address your problem?
~Nancy Haynes: For that I would say three out of five.
GetHuman: And finally- any advice for other Better Homes and Garden Magazine customers?
~Nancy Haynes: Call them early in the day or late. Don't forget any personal or account information you might need for Better Homes and Garden Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Nancy Haynes taken from his Better Homes and Garden Magazine customer service problem that occurred on November 12th, 2017.