Better Homes and Garden Magazine: I have been a ** yr customer of better homes an...
A Better Homes and Garden Magazine customer review by GetHuman user ~Serene from November 8th, 2017
Background on ~Serene's case
GetHuman: ~Serene - can you tell our other Better Homes and Garden Magazine customers when your case took place?
~Serene: Sure. It was evening, on November 3rd.
GetHuman: Did you reach out to Better Homes and Garden Magazine, and if so, how?
GetHuman: And which of these common Better Homes and Garden Magazine customer issues best describes the reason you wanted to talk to them?
(Shows ~Serene a list of common Better Homes and Garden Magazine problems)
~Serene: "Missing Delivery" was why I was trying to call.
~Serene's review of Better Homes and Garden Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's Better Homes and Garden Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Serene: I have been a ** yr customer of better homes and gardens and their lack of response, expertise, and willingness to take ownership of their problems with the digital version have made me want to never see another magazine from Meredith corporation again in my lifetime. I have been trying to get help for * months on a digital subscription that h yet to work and they refuse to give me my money back, so I have paid for services that four months into a subscription I have yet to see a magazine. Completely unacceptable. I wonder how long a company that cannot seem to play in the digital world will stay I business these days... Is it a sign of the ties for Meredith Corp? Well for me I am done with them!
GetHuman: Let's quantify your experience contacting Better Homes and Garden Magazine. On a scale of 1 to 5, how easy is it go get help on a Better Homes and Garden Magazine problem?
~Serene: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Serene: I'd give them a two out of five on communication.
GetHuman: And what about Better Homes and Garden Magazine's ability to quickly and effectively address your problem?
~Serene: For that I would say five out of five.
GetHuman: And finally- any advice for other Better Homes and Garden Magazine customers?
~Serene: Call them early in the day or late. Don't forget any personal or account information you might need for Better Homes and Garden Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Serene taken from his Better Homes and Garden Magazine customer service problem that occurred on November 3rd, 2017.