Better Homes and Garden Magazine: Question about a free subscription that was off...
A Better Homes and Garden Magazine customer review by GetHuman user GetHuman-53008 from November 28th, 2017
Background on GetHuman-53008's case
GetHuman: GetHuman-53008 - can you tell our other Better Homes and Garden Magazine customers when your case took place?
GetHuman-53008: Yup. It was morning, on November 20th.
GetHuman: Did you reach out to Better Homes and Garden Magazine, and if so, how?
GetHuman: And which of these common Better Homes and Garden Magazine customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-53008 a list of common Better Homes and Garden Magazine problems)
GetHuman-53008: "Missing Delivery" was why I was trying to call.
GetHuman-53008's review of Better Homes and Garden Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's Better Homes and Garden Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-53008: Question about a free subscription that was offered on a better BHG item purchased & it was missing the coupon from the inside. Rep said sorry you need to go to the store where purchased. No Thanks I probably will not purchase a BHG item any more
GetHuman: Let's quantify your experience contacting Better Homes and Garden Magazine. On a scale of 1 to 5, how easy is it go get help on a Better Homes and Garden Magazine problem?
GetHuman-53008: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-53008: I'd give them a five out of five on communication.
GetHuman: And what about Better Homes and Garden Magazine's ability to quickly and effectively address your problem?
GetHuman-53008: For that I would say three out of five.
GetHuman: And finally- any advice for other Better Homes and Garden Magazine customers?
GetHuman-53008: Call them early in the day or late. Don't forget any personal or account information you might need for Better Homes and Garden Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-53008 taken from his Better Homes and Garden Magazine customer service problem that occurred on November 20th, 2017.