Better Homes and Garden Magazine: Ordered my subscriptions on line *yr BHG * *yr...
A Better Homes and Garden Magazine customer review by GetHuman user GetHuman-18879 from November 18th, 2017
Background on GetHuman-18879's case
GetHuman: GetHuman-18879 - can you tell our other Better Homes and Garden Magazine customers when your case took place?
GetHuman-18879: Yes. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Better Homes and Garden Magazine, and if so, how?
GetHuman: And which of these common Better Homes and Garden Magazine customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-18879 a list of common Better Homes and Garden Magazine problems)
GetHuman-18879: "Cancel Subscription" was why I was trying to call.
GetHuman-18879's review of Better Homes and Garden Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's Better Homes and Garden Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-18879: Ordered my subscriptions on line *yr BHG * *yr FC. (Prices were too good to pass up) Billing info was incorrect - Called CS, wish I remembered the womans name - she has excellent customer service skills. If you tape the calls - please commend her. She verified m information & told me exactly what to do* Need to call back TUE **** to verify the FC order was set up. Love your magazine & your service ... great doing business with you!!!
GetHuman: Let's quantify your experience contacting Better Homes and Garden Magazine. On a scale of 1 to 5, how easy is it go get help on a Better Homes and Garden Magazine problem?
GetHuman-18879: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-18879: I'd give them a five out of five on communication.
GetHuman: And what about Better Homes and Garden Magazine's ability to quickly and effectively address your problem?
GetHuman-18879: For that I would say two out of five.
GetHuman: And finally- any advice for other Better Homes and Garden Magazine customers?
GetHuman-18879: Call them early in the day or late. Don't forget any personal or account information you might need for Better Homes and Garden Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-18879 taken from his Better Homes and Garden Magazine customer service problem that occurred on November 15th, 2017.