Big Lots, Inc.: Spoke with Brittany regarding *always* like dai...
A Big Lots, Inc. customer review by GetHuman user ~Right 2 Arm Bears from November 23rd, 2017
Background on ~Right 2 Arm Bears's case
GetHuman: ~Right 2 Arm Bears - can you tell our other Big Lots, Inc. customers when your case took place?
~Right 2 Arm Bears: Sure. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to Big Lots, Inc., and if so, how?
GetHuman: And which of these common Big Lots, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~Right 2 Arm Bears a list of common Big Lots, Inc. problems)
~Right 2 Arm Bears: "Change order" was why I was trying to call.
~Right 2 Arm Bears's review of Big Lots, Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Big Lots, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Right 2 Arm Bears: Spoke with Brittany regarding *always* like daily receiving emails about merchandise being advertised but never even being delivered to the stores. They don't even have the items in the warehouses.
GetHuman: Let's quantify your experience contacting Big Lots, Inc.. On a scale of 1 to 5, how easy is it go get help on a Big Lots, Inc. problem?
~Right 2 Arm Bears: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Right 2 Arm Bears: I'd give them a four out of five on communication.
GetHuman: And what about Big Lots, Inc.'s ability to quickly and effectively address your problem?
~Right 2 Arm Bears: For that I would say three out of five.
GetHuman: And finally- any advice for other Big Lots, Inc. customers?
~Right 2 Arm Bears: Call them early in the day or late. Don't forget any personal or account information you might need for Big Lots, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Right 2 Arm Bears taken from his Big Lots, Inc. customer service problem that occurred on November 22nd, 2017.